Refund policy
Return & Refund Policy
Last Updated: May 30, 2026
Welcome to Cartikate Store.
We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our Return & Refund Policy below.
Returns
- Returns must be requested within 7 days of receiving your order.
- Items must be unused, unworn, and in their original packaging.
- Products damaged due to misuse, negligence, or normal wear and tear are not eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products
- Digital products or downloadable items
- Gift cards
- Items marked as non-returnable
Refunds
- Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue.
Contact for Returns
Email: cartikatestore@gmail.com
WhatsApp: +91 7356257625