Refund policy

Return & Refund Policy

Last Updated: May 30, 2026

Welcome to Cartikate Store.

We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our Return & Refund Policy below.

Returns

  • Returns must be requested within 7 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging.
  • Products damaged due to misuse, negligence, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products
  • Digital products or downloadable items
  • Gift cards
  • Items marked as non-returnable

Refunds

  • Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.
  • Approved refunds will be processed within 5–10 business days to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue.

Contact for Returns

Email: cartikatestore@gmail.com
WhatsApp: +91 7356257625